WELCOME TO OUR SUPPORT PAGE!

Whether you have a question, need assistance with your order, or want advice on our products, we are here to help. Explore our FAQ section for quick answers to common queries, or contact our support team directly for personalized assistance. We are committed to ensuring your experience is as smooth and enjoyable as possible. If you need further help, don’t hesitate to reach out - we are just a message away!

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FREQUENTLY ASKED QUESTIONS

FAQ's

1. Where do we ship, and how long does it take?

We ship worldwide! UK orders over £50 qualify for free shipping, while international orders over £100 enjoy free delivery. Standard delivery times vary by region:

  • UK: 2-4 business days
  • International: 5-10 business days

2. Can I track my Trek with Tech orders?

Absolutely! Once your order ships, you’ll receive a tracking link via email to monitor its progress on the Trek with Tech website.

3. What is our return policy?

We offer a 30-day hassle-free return policy. Items must be unused and in their original packaging. Visit our Returns page for more details.

4. What payment methods do we accept?

We accept all major credit/debit cards, PayPal, and select payment methods like Shop Pay.